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Be Passionate and Determined
May 8, 2013
— Core Values, Floatli, Zappos
Ninth on the Zappos list of core values is a description of attitude. To be passionate and determined to please customers buying products is one thing, but this means passion to deliver happiness to all concerned. I just read that the average American employee spends 24% of the time they are paid at work cruising the internet for personal reasons. The sapping of energy and time that this represents also creates, I think, a big deficit in the happiness quotient. Both individual workers cheating the company out of work, and the ultimate customer experience for the client is cheapened when the employees are feeling cheated themselves. Sticking to core values that uplift, support and reward the staff has to result in higher fun factors all around.
When I invented Floatli training systems I thought I wanted to teach people how to use them. I have changed my mind. Now I want to provide this naturally entertaining and useful aquatic equipment to everyone and let them do whatever they care to do. I have abandoned the idea of teaching teachers, party because it would mean finding passionate and determined instructors to certify. I want to present it like a hula hoop or a water gun, something any and everyone can use in the way they like. The arm floatation units provide security for those as yet uncomfortable in deep water, and the full arm and leg combination is a challenging workout if used as such. I am passionate and determined to convince Zappos to adopt Floatli as the official company sport. That is how I picture everyone having the maximum amount of fun. Zappos markets better than anyone, and the product itself provides happiness to those who buy it. I am determined to get an audition to demonstrate why Floatli and Zappos are an excellent match. It soon will be hot and nothing will feel better than a romp in cool water.
comments
I always like your blog postings but I think I like this one above all. Maybe because I follow my core values with passion and determination? Maybe because I know how much people in companies use paid time for private matter? Sure. And most of them are at the wrong place a
But your idea of cooperating with Zappos is simply amazing. Just had a look at their website. You won’t find business fashion there but the style which expresses a relaxed mood. Exactly like you describe your floatli philosophy.
Talking of hiring and core values:. Core values are not something one can adapt in a fortnight. Many values we have we do not even know of as they never have been challenged. So you have to attract people who already share yours. Goethe for example had a theory of the process of seeing (I mean the job our eyes do). His idea was that the sun must be in our eye so it would be able to see the sunshine. Meanwhile, the details of our eye sight have been explained differently. But it looks as if this theory was appropriate for core values.
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How cool Mr Goethe has the iris theory about light and seeing. I went to visit Zappos in Henderson to see for myself, and am convinced it is the zenith of capitalism in the US now. They treat employees like assets, but the core values define the assets and how they make the max happiness for all..it is a little miracle.
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Wonders never seize.
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Thanks, Brigitte, I value your thoughts as well as Mr. Goethe’s.
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Thank you Pamela.
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