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Be Humble

May 22, 2013 , , ,

Last at number ten, but not least, Zappos core value concerning humility is short and sweet. Be Humble.  Humility is tightrope on which to stay centered. This trick is easier said than done, like all the core values of this company.  There must be enough confidence to build self esteem and positive team spirit, and enough gravitas to accomplish intended goals.  Restraint of ego mania in favor of pride in the entire workforce is a major element in delivering happiness.  Hubris hoards potential joy in the corporate executive cafeteria.  Zappos spreads it lavishly all over the company and customer base.

I had the idea 12 years ago when I invented Floatli that my teaching was such an important element of life that I naturally needed to create a teaching dynasty by certifying Floatli professionals.  I was in a spa mentality and was influenced by my work experience.  I became sidetracked by the demands of real life on this journey, and had to clarify my reasons several times for continued expenditure of time and effort on this business.  Since I no longer live at spas I have a new perspective that is much more reasonable.  I have reached the conclusion that Floatli is as obvious as a hula hoop or roller skates.  No instruction is needed.  No certification, no dynasty of teaching will enhance the fun.   It is not a lifesaving device, but it is superior to other aquatic training equipment because it fits the anatomy of the user, no need to grip any thing with the hands to stay above water. It can be used in all bodies of water, but my experience says be super careful in surf or currents.

I want to work with Zappos as my marketing partner because their philosophy and values are dear to me, as is the quality of the merchandise they sell.  I humbly request that the Zappsters share the joy in delivering floating happiness to zillions of customers who will have fun creating their own ways to use Floatli for training and fun.  I sincerely believe we can deliver happiness in several different directions by empowering folks to find  new ways to float.

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comments

Confidence breeds humility!

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Marc Zazeela

May 22, 2013

Thanks, Marc. I agree, because nothing is ever done in a vacuum.

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mermaidcamp

May 22, 2013

what a great interview.. and how transparent Hsieh is being.. corporate culture is “everything” when it comes to finding–and keeping–great employees and providing a great customer experience no matter who your customer is

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I have seen it in person and am in awe of the way it works so well. Now to bring new wild weird life to downtown Vegas….it is brilliant

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mermaidcamp

May 25, 2013

nice post. Did you really live in spas?

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I both worked and lived as a guest instructor for weeks at a time at destination spas in the US. My favorite gig was taking Americans to Swiss Spas.

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mermaidcamp

May 27, 2013

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